Part 1 — Create Your Account

• Go to zuno.uk.com/register
• Enter your full name, email address, and choose a password
• Add your phone number — preferably the one you carry with you most of the time, this is how we notify you about new jobs
• Tick the box that says "I want to work as an operative"
• Add your home postcode so we can match jobs near you, and your van or vehicle registration plate
• Tick "Verify you are human" and press "Create Account"

Part 2 — Read the Operative Guide

• You will be taken to your dashboard. Press "Read Guide"
• Read through the guide page by page, pressing "Continue" at the bottom of each one — it explains what you are responsible for, what to check before starting a job, and platform rules
• On the last page, tick the box "I have read and understood the Operative Guide" and press "Confirm Acknowledgement"

Part 3 — Confirm Your Utilities

• Back on your dashboard, press "Confirm Utilities"
• Select Yes or No for "Do you provide water to customers?"
• Select Yes or No for "Do you provide power to customers?"
• Press "Confirm"

Part 4 — Sign the Agreement

• Back on your dashboard, press "Review and Accept" under "Complete Your Compliance"
• Scroll down through the Zuno Operative Agreement
• At the bottom, tick all three boxes: the agreement-acceptance confirmation, the right-to-work confirmation (which includes a duty to notify Zuno of any status change), and the motor insurance confirmation (your policy must cover business use — standard Social, Domestic and Pleasure cover typically does not)
• Press "Agree and Continue"

Part 5 — Upload Your Insurance

• You will be directed to the Insurance Verification page. If not, press "Continue to Insurance Upload" on your dashboard
• Press "Choose File" and upload a clear image of your insurance certificate — on your phone you can take a photo or select from your photos
• Type the name of your insurer (for example: Simply Business, Zurich)
• Enter your policy number — this is on your certificate
• Enter your public liability coverage amount
• Enter the expiry date of your policy
• Press "Submit for Review" then press "Back to Dashboard"

Part 6 — Upload Your ID

• On your dashboard press "Upload ID"
• Select the dropdown and choose either "Driving Licence" or "Passport"
• Press "Choose File" — on your phone you can take a photo
• For driving licence: take a clear photo of the front. For passport: take a photo of the main page with your photo and details
• We only use this to confirm your identity for regulatory compliance
• Press "Submit for Review"

You have completed everything on your end

A member of our team will review your documents and approve your account. This is usually very quick if you sign up during the day. Once approved we will send you an email or text message to let you know.

Part 7 — Set Up Your Wallet (after approval)

• Once approved, you will receive a link to your dashboard. It will say "Wallet Setup Required"
• Press "Setup Wallet" then "Setup Payments"
• You will be taken to Stripe, our secure payment partner
• Enter your email address and press Continue
• Enter your phone number and press Continue
• Enter the 6-digit code sent to your phone and press Continue
• Enter your first and last name, date of birth, and home address, then press Continue
• If you do not have a business website, press "Don't have a website? Add product description instead" and type "car cleaning" in the box, then press Continue
• Enter your bank sort code, account number, and confirm your account number, then press Continue
• Review your details, and if everything is correct press "Agree and Submit"

You're All Set

You will be redirected to your wallet page where you can see your earnings and the date each one becomes eligible for release. Payouts are released automatically once each job clears the customer's 48-hour window and their payment has settled, not on a fixed day.

To add a profile photo: press the profile icon in the top right corner, select "Account", and press "Add Photo". Your photo is shown to customers when they book so a clear friendly photo helps build trust.

Where We Operate

We currently have customers and operatives across Ascot, Sunningdale, Virginia Water, Bracknell, Windsor, Wokingham, Maidenhead, and the wider Berkshire and Surrey areas. We are actively expanding and looking for operatives in all of these areas.

Need Help?

Email: [email protected]

We are happy to help and can walk you through any step over the phone if needed.